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支付与退款

按状态筛选支付、查看事件历史,并提交带或不带结算证明的退款请求。

面向用户

清单与详情

清单显示支付数量摘要并提供状态筛选。应用状态后,打开记录查看交易信息、事件历史和已记录的退款。CSV 导出会保留当前状态筛选条件。

退款

退款表单仅对 super_admin 开放。填写金额和原因。勾选记录结算选项后会显示结算证明字段;未勾选时,提交只会创建待处理的退款请求,不表示款项已经退回。

  1. 核对交易、客户和金额。
  2. 阅读事件历史和已有退款记录。
  3. 只有在结算确实发生后才填写证明;核对金额、方式、参考编号和不匹配警告。
  4. 若尚无证明,请保持结算记录选项未勾选后提交请求。

提交结算证明会将管理员确认的资金移动记录到本地退款台账;该操作不会执行银行转账或支付服务商撤销。

提交前修改或取消证明输入不会创建退款。不要将待处理请求视为支付服务商退款或已结算。

支付详情与退款
遮盖身份、支付参考编号和结算证明。

操作演示视频

视频使用隔离演示数据录制英文管理后台,并放慢播放以便跟随操作。敏感值已遮蔽。未执行外部付款或服务商发送。

录制日期:

admin reserves a refund request without claiming an unperformed provider transfer 0:10

已覆盖步骤(英文)

  1. Open a confirmed payment detail, inspect status history, and review the refund form.
  2. Toggle settlement evidence on, observe the amount-mismatch warning, then cancel that evidence entry without submitting it.
  3. Submit a refund request without settlement evidence and verify it remains pending with no settled amount.
admin filters payments by status and exports the filtered list 0:07

已覆盖步骤(英文)

  1. Filter payments to paid status.
  2. Verify the fixture payment appears and the export link retains the status filter.
  3. Click the filtered CSV export, then verify its response schema/data and payment reference.
admin exports each operational finance list with its CSV schema 0:06

已覆盖步骤(英文)

  1. Open the payments list and click its visible CSV export control.
  2. Verify the export response schema and that it contains data.
admin records a refund settlement from synthetic local evidence 0:07

已覆盖步骤(英文)

  1. Select settlement recording, enter a synthetic reference and manual-transfer method, submit matching settlement evidence, and verify the processed refund, amount, method, and reviewing administrator in the local ledger.

测试边界(英文)

  • Settlement evidence in this walkthrough is synthetic and records a local administrative assertion only. No payment-provider refund or actual money movement is invoked.
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